Shipping & Delivery

Want to check your order status? Feel free to contact us.

Free standard shipping on orders over US$89.00.

*Our shipping cost depends on the total weight of the product. The shipping cost shown in the table is only the lowest cost. You can know more about the shipping cost by adding the product to the cart.

*Due to some carrier services may experience unexpected delays in transit or slight delays in updating tracking information, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible. Please note order processing time is not included in shipping time. You can check more information about your order on Order Details page. Shipping fee is calculated based on the payment value after discounts (if applicable).

⚠️ Attention
1. Unexpected delays during transit may happen due to some Peak Seasons.
2. If you have not received your package after it has been delivered or if you have any questions about your order, please contact our customer service at hi@hoooyi.com within 30 days from the date of delivery.

If you still need help, please feel free to contact us.
hi@hoooyi.com


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